Adobe Photoshop CC: Popular software for photo editing and manipulation. Download Adobe Photoshop CC 2020.21.1.1.121.
For desktop apps, we support our current apps and the two previous major versions of each. For web and mobile apps, we support only the current version. For more information, see Adobe software support guidelines.
Adobe allows the software to be installed on two computers at one time; but must be used by the same person with the same Adobe ID. A benefit for faculty/staff, after the University purchase, is that you can install the applications onto one personal device from adobe.com. Adobe Creative Cloud includes Adobe Acrobat. Easily edit, create, organize, and share your photos with Adobe Photoshop Elements 2021 powered with Adobe Sensei AI technology. Photoshop on the iPad opens the same files as Photoshop on your desktop (macOS or Windows) using cloud technology, so you can stay in sync across all your devices. Use Photoshop with Adobe Fresco Take your artwork to the next level using Photoshop together with Adobe Fresco, our newest drawing and painting app with vector, raster, and live brushes. .Instant discount applies to the full version of Adobe Photoshop Elements 2021, Adobe Premiere Elements 2021, or Adobe Photoshop Elements 2021 & Adobe Premiere Elements 2021 software only. Pricing is available only through the online Adobe Store.
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Creative Cloud for individuals
| Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Adobe Stock single image Adobe Story Plus | Phone Chat | Phone (30 days from the date of purchase) Chat (30 days from the date of purchase) Forums | Phone Chat Forums | Forums |
To know about the life-cycle schedule and support guidelines around Adobe Creative Cloud and Document Cloud products and hosted services, see Adobe software support guidelines.
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Creative Cloud for teams
| Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums Expert Sessions (for product how-to's) |
Creative Cloud for teams - single apps Adobe Stock plans | Phone | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
| Covered Plans & Products | Administration & Deployment |
Creative Cloud for teams
| Phone Chat Forums Expert Sessions |
Creative Cloud for teams - single apps Adobe Stock plans | Phone Chat Forums |
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Acrobat Pro DC Acrobat Standard DC | Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Adobe Sign Adobe Acrobat PDF PackAdobe Acrobat Export PDF | Phone Chat | Not applicable | Not applicable | Forums |
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Acrobat DC | Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Adobe Sign for teams | Phone Chat | Not applicable | Phone App for editing music on pc. Chat Forums | Phone Chat Forums |
| Covered Plans & Products | Administration & Deployment |
Acrobat DC Adobe Sign for teams | Phone Chat Forums |
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Technical Communications Suite - 2019 & 2017 release Captivate 2019 & 2017 Presenter 11.1, 11 & 10 Presenter Video Express 2017 & 11 FrameMaker (2019 release) & (2017 release) RoboHelp (2019 release) & (2017 release) RoboHelp Server** FrameMaker Publishing Server** ColdFusion | Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Contribute - EOL Director - EOL LeanPrint - EOL | Forums | Forums | Forums | Forums |
Note:
- There is no support available for Print and Publishing products that have been EOL'ed. If you have any queries on these products, use the forums.
- The current and previous versions of the available products are supported. For example, for Adobe Captivate the currently supported versions are Captivate 2019 and 2017. This would change as and when the newer versions are released.
- ** For all server products (that is, RoboHelp Server & FrameMaker Publishing Server), there are specific dates as to when support is provided. To get more information on the same, see Products and technical support periods.
For additional support via phone or chat, contact Adobe Customer Care.
Other desktop products (includes Acrobat, Lightroom, Photoshop Elements, Premiere Elements, and more)
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Acrobat Pro 2020 desktop Acrobat Standard 2020 desktop Acrobat Pro 2017 desktop Acrobat Standard 2017 desktop Font Folio Photoshop Elements 2021, 2020, and 2019 Premiere Elements 2021, 2020, and 2019 | Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Acrobat Pro DC 2015 desktop, Acrobat Standard DC 2015 desktop, Acrobat Pro XI, Acrobat Standard XI, and earlier Creative Suite products Lightroom 6 and earlier Photoshop Elements 2018 and earlier Premiere Elements 2018 and earlier | Forums | Forums | Forums | Forums |
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account | Downloading & Installing | How-to's & Troubleshooting |
CC mobile apps* DC mobile apps* *Covered as part of a paid subscription or an active trial for the following plans:
| Phone Chat | Phone Chat Forums | Phone Chat Forums |
| All other mobile apps | Chat | Forums | Forums |
For additional support via phone or chat, contact Adobe Customer Care.
Covered Plans & Products | Account | Downloading & Installing | How-to's & Troubleshooting |
Acrobat Reader Google apps backup and sync. Flash Player Shockwave Player Edge Web Fonts Apache Flex | Chat | Forums | Forums |
| Adobe XD (starter plan) | Phone Chat | Phone Chat Forums | Phone Chat Forums |
Amazon Adobe Photoshop Elements 2019
| Covered Plans & Products | Administration & Deployment |
Acrobat DC Adobe Sign for teams | Phone Chat Forums |
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Technical Communications Suite - 2019 & 2017 release Captivate 2019 & 2017 Presenter 11.1, 11 & 10 Presenter Video Express 2017 & 11 FrameMaker (2019 release) & (2017 release) RoboHelp (2019 release) & (2017 release) RoboHelp Server** FrameMaker Publishing Server** ColdFusion | Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Contribute - EOL Director - EOL LeanPrint - EOL | Forums | Forums | Forums | Forums |
Note:
- There is no support available for Print and Publishing products that have been EOL'ed. If you have any queries on these products, use the forums.
- The current and previous versions of the available products are supported. For example, for Adobe Captivate the currently supported versions are Captivate 2019 and 2017. This would change as and when the newer versions are released.
- ** For all server products (that is, RoboHelp Server & FrameMaker Publishing Server), there are specific dates as to when support is provided. To get more information on the same, see Products and technical support periods.
For additional support via phone or chat, contact Adobe Customer Care.
Other desktop products (includes Acrobat, Lightroom, Photoshop Elements, Premiere Elements, and more)
| Covered Plans & Products | Account & Payment | Downloading & Installing | Serial Numbers & Activation | How-to's & Troubleshooting |
Acrobat Pro 2020 desktop Acrobat Standard 2020 desktop Acrobat Pro 2017 desktop Acrobat Standard 2017 desktop Font Folio Photoshop Elements 2021, 2020, and 2019 Premiere Elements 2021, 2020, and 2019 | Phone Chat | Phone Chat Forums | Phone Chat Forums | Phone Chat Forums |
Acrobat Pro DC 2015 desktop, Acrobat Standard DC 2015 desktop, Acrobat Pro XI, Acrobat Standard XI, and earlier Creative Suite products Lightroom 6 and earlier Photoshop Elements 2018 and earlier Premiere Elements 2018 and earlier | Forums | Forums | Forums | Forums |
For additional support via phone or chat, contact Adobe Customer Care.
| Covered Plans & Products | Account | Downloading & Installing | How-to's & Troubleshooting |
CC mobile apps* DC mobile apps* *Covered as part of a paid subscription or an active trial for the following plans:
| Phone Chat | Phone Chat Forums | Phone Chat Forums |
| All other mobile apps | Chat | Forums | Forums |
For additional support via phone or chat, contact Adobe Customer Care.
Covered Plans & Products | Account | Downloading & Installing | How-to's & Troubleshooting |
Acrobat Reader Google apps backup and sync. Flash Player Shockwave Player Edge Web Fonts Apache Flex | Chat | Forums | Forums |
| Adobe XD (starter plan) | Phone Chat | Phone Chat Forums | Phone Chat Forums |
Amazon Adobe Photoshop Elements 2019
| Covered Plans & Products | All issues |
| All enterprise plans | Find enterprise support options. |
Adobe Photoshop Free Download
To activate Elements 2019 offline, follow these steps:
Adobe Photoshop Elements 13 Download
Once you launch the application, click I Agree to start the trial period of 30 days.
Click License This Software to begin the activation.
Note:
- If you click Start Trial, you can use the application for 30 days until you enter a serial key from License This Software.
- After you enter the serial key in offline mode, it is necessary to activate the product within 7 days. This can be done by either connecting to the Internet or follow the below steps.
- If you click License This Software and do not have an active Internet connection within 7 days, click Go Back and click Start Trial to start your trial.
- If you were using the 30 days trial and the trial has expired, click License This Software and follow the below steps to activate the application offline.
Enter the serial number that you received with the product and click Next.
If you receive the Welcome to Photoshop Elements dialog box, click OK. Otherwise the application launches after Step 5.
Close and relaunch the application. In the Sign In Required dialog box, click Having trouble connecting to the internet?
Note:
- When you click I Agree, the licensing window closes and the Editor is launched. Re-launch the application to view the licensing window and click Having trouble connecting to internet? to activate the software.
- If you click Sign In Now while in offline mode, you can view an error screen that states that you do not have an Internet connection. Go back and click Having trouble connecting to internet? and follow the remaining steps in this procedure to activate the software.
- In case you launched the application but do not see the licensing window, it is possible that the window is hidden behind an active application window. Minimize the active windows and check the taskbar to access the licensing window.
Note down the generated Request Code. This code is case-sensitive.
On a machine with active Internet connection, log on to www.adobe.com/go/getactivated and click the 'Generate a Response Code' link. This link directs you to the Adobe sign-in page where you can sign in with your Adobe ID.
Once you have successfully signed in with your Adobe ID, enter the Request Code and Serial Number that was used to generate the Request Code and click Generate Response Code.
Enter Response Code in the dialog box where Request Code was generated.
Once you enter the correct response code, click Activate. Your application is then successfully activated offline.
